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Crisis communications and change management

Helping leadership teams respond with clarity, confidence, and control in the moments that matter most.
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Turning pressure points into moments of clarity

Every business faces turning points – moments where the wrong response can damage trust, slow momentum, or even threaten survival. Whether it’s an external crisis, an internal restructure, or a leadership transition, how you communicate matters just as much as what you do.

At Founders Comms, we provide crisis communications and crisis management support that prepares you for the unexpected and helps you lead through change. We act as your partner in high-pressure situations, designing clear, practical strategies that keep stakeholders informed and your reputation intact.

Crisis and change support:

Crisis Planning

We develop proactive crisis communications plans so your team knows exactly how to respond if and when the unexpected happens. Clear roles, responsibilities, and protocols mean you’re ready to act with confidence.

Crisis Management

When issues arise, we move quickly. Our crisis management support gives you immediate help with messaging, stakeholder coordination, and media handling. We focus on minimising risk and keeping your reputation intact.

Change Management Strategy

We design clear change management plans that support leadership transitions, restructures, or mergers – ensuring employees remain engaged and aligned. With the right narrative, change becomes a unifying, not destabilising, moment.

Reputation Recovery

After a crisis or period of disruption, we help rebuild confidence through measured communications that demonstrate stability, accountability, and long-term focus. Our approach restores trust while reinforcing your future vision.

Why Corporate Communications Matters

When a business is moving fast, it’s easy for different messages to emerge from different corners of the company. Without a clear strategy, you risk confusing your audience, weakening your brand, and missing opportunities to build trust.

A strong corporate communications approach ensures that every conversation – whether it’s an investor briefing, a customer update, or an all-hands meeting – reinforces the same core story. It connects the dots between what you do, why it matters, and where you’re headed.

Key outcomes

A crisis communications plan you can rely on
Calm, consistent messaging under pressure
Change management that keeps teams engaged
Reputation protected and trust maintained

Making sure every stakeholder counts

Every audience experiences a crisis differently, and each needs a tailored approach. Investors expect clarity on financial impact and long-term strategy. Employees want reassurance, honesty, and a sense of stability. Customers need confidence that products and services remain reliable. Regulators and media demand accuracy and transparency.

As your crisis communications agency, we help you manage all of these conversations at once – ensuring consistent messaging that meets stakeholder needs without diluting your overall story.

Crisis communications for every stage of growth

Your priorities in a crisis will look different depending on the stage of your business. We adapt our approach accordingly.

Pre-Seed / SEED

Launch & Market Entry

Lay the groundwork with a basic crisis management plan that covers investor, employee, and customer communications.

Series A-B

Traction & Momentum

Anticipate growing visibility. Prepare for product issues, regulatory questions, or leadership changes with messaging frameworks and stakeholder protocols.

Series B+ / Expansion

Scaling & Category Leadership

Build a robust crisis communications plan that covers multiple geographies, teams, and external audiences. Ensure consistency across all markets.

Pre-IPO / M&A

Growth, Exit & IPO-Ready

Maintain total message discipline. Align tightly with investor relations and legal counsel, ensuring communications reflect credibility, stability, and regulatory compliance.

Why Founders Comms?

Crisis and change situations demand experience, calm thinking, and fast execution. As a London-based crisis communications agency and crisis management agency, we’ve supported leadership teams through funding challenges, restructures, market shocks, and sensitive leadership transitions.

We don’t offer theoretical playbooks. We give you the clarity, composure, and practical tools to navigate difficult moments – and to emerge stronger on the other side.
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Crisis comms and change management case studies

Case Study 1

We start by understanding your business objectives and identifying the audiences that matter most. From there, we create a tailored communications plan – mapping priorities, setting timelines, and establishing how success will be measured.

Your story should be distinct, memorable, and adaptable to different audiences. We develop narrative frameworks and key messages that convey your value, reflect your culture, and differentiate you in a competitive market.

Case Study 2

We start by understanding your business objectives and identifying the audiences that matter most. From there, we create a tailored communications plan – mapping priorities, setting timelines, and establishing how success will be measured.

Your story should be distinct, memorable, and adaptable to different audiences. We develop narrative frameworks and key messages that convey your value, reflect your culture, and differentiate you in a competitive market.

Ready to get started?

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Whether you’re preparing for change or want to know you’re ready for the unexpected, we are here for you.

Speak to us to discuss how our crisis communications support, crisis management plans, and change management strategies can protect your business and keep your teams aligned.
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